IT maintenance for businesses in Vizcaya
We manage the IT infrastructure of businesses in Vizcaya and País Vasco. Proactive monitoring, unlimited technical support and complete documentation of your technology estate.
Why outsource IT maintenance in Vizcaya?
The province of Vizcaya has more than 65,000 active businesses according to INE data (DIRCE 2025), of which 94% are micro-enterprises with fewer than 10 employees. Most cannot afford an in-house IT department, yet depend increasingly on technology to operate. A server failure, a ransomware attack or even a PC that will not start can halt business activity for hours.
El País Vasco es una de las comunidades más avanzadas en digitalización industrial, con un 76% de empresas con web. El sector industrial vasco lidera la adopción de Industria 4.0.
At IBERSYA we use professional tools to manage your infrastructure as if we were your IT department: Zabbix for 24/7 monitoring, Snipe-IT for asset inventory, Rustdesk for instant remote support and Freshdesk for ticketing and incident tracking. Everything documented, everything traceable. For companies operating in Spain, we also ensure compliance with the National Security Framework (ENS) where applicable.
Sectors in Vizcaya that need professional IT maintenance
Industria pesada en transición a Industria 4.0 con necesidades de OT/IT y ciberseguridad industrial. Sector financiero con altos requisitos de seguridad. PYMEs industriales que requieren ERP avanzado.
Main business areas
IT infrastructure of the business fabric of Vizcaya: the most common failures
Each sector in Vizcaya has a typical IT infrastructure with its own weak points. These are the most common failure patterns we encounter when auditing businesses in the province:
Industria siderúrgica y metalúrgica (ArcelorMittal Sestao, Tubacex)
Más de 400 empresas metalúrgicas y siderúrgicas conforman el tejido industrial vizcaíno, siendo el sector más expuesto a los requisitos de ciberseguridad industrial de la directiva NIS2.
IT need: Ciberseguridad OT/SCADA para infraestructura crítica NIS2, integración IT/OT segura para Industria 4.0 y ERP de producción avanzado con control de calidad.
Servicios financieros (sede operacional BBVA, aseguradoras vascas)
Vizcaya alberga la sede operacional del BBVA y más de 300 entidades financieras y aseguradoras, convirtiéndola en el segundo centro financiero de España tras Madrid.
IT need: Cumplimiento DORA para resiliencia operativa digital, ciberseguridad de banca digital, planes de continuidad de negocio (BCP/DRP) y mantenimiento IT 24/7.
Puerto de Bilbao y logística multimodal
El Puerto de Bilbao es el segundo puerto en tráfico de España con más de 35 millones de toneladas anuales y más de 200 operadores logísticos y navieros en su área de influencia.
IT need: EDI portuario con Administración, ciberseguridad OT de infraestructura crítica portuaria NIS2 y ERP de gestión de transporte multimodal.
Key business organisations in Vizcaya: Cámara de Comercio de Bilbao, GAIA — Clúster de Ciberseguridad e Industria 4.0 del País Vasco and SPRI — Sociedad para la Transformación Competitiva del País Vasco.
What does our IT maintenance in Vizcaya include?
We care for your IT infrastructure with professional tools and documented processes.
24/7 Monitoring
We monitor servers, networks, backups and critical services with Zabbix. We detect problems before they affect your business.
Corrective & Preventive Support
We resolve incidents remotely in seconds with Rustdesk and apply patches, updates and scheduled maintenance.
Audit & Documentation
We inventory your IT estate with Snipe-IT, document configurations and deliver monthly status reports.
Proactive maintenance in Vizcaya: prevent, not just repair
Most IT problems at businesses in Vizcaya can be prevented with proactive maintenance. We do not wait for something to fail — we monitor your infrastructure in real time, apply security updates, review disk health and backups, and detect anomalies before they become serious incidents.
- Automatic Zabbix alerts for any anomaly
- Scheduled security updates and patches
- Periodic review of backups and recovery plans
- Monthly reports on the status of your infrastructure
- Average 70% reduction in incidents for businesses in País Vasco
Immediate technical support for businesses in Vizcaya
From Valladolid we support businesses in Vizcaya with the same effectiveness as if we were next door. With Rustdesk we connect to your devices in seconds to resolve 85% of incidents without a site visit. For installations, audits or incidents requiring a physical presence, we travel to Vizcaya.
- Instant remote support with Rustdesk (encrypted and secure)
- Professional ticketing with Freshdesk and SLA tracking
- Asset inventory with Snipe-IT — everything documented
- Site visits to Vizcaya for physical interventions
- Monday–Friday 09:00–18:00, 24/7 monitoring with alerts
IT maintenance pricing in Vizcaya
No lock-in, no surprises. Plans designed to grow with your business.
- ✓ 1 workstation
- ✓ 24/7 monitoring
- ✓ Remote support
- ✓ Freshdesk ticketing
- ✓ 2–5 workstations
- ✓ 24/7 monitoring
- ✓ Unlimited remote support
- ✓ Snipe-IT inventory
- ✓ Monthly reports
- ✓ Unlimited workstations
- ✓ Guaranteed SLA
- ✓ On-site visits
- ✓ Server included
- ✓ Everything above
Frequently asked questions about IT maintenance in Vizcaya
How much does IT maintenance cost for a business in Vizcaya?
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Is support remote or on-site in Vizcaya?
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Request your IT maintenance plan in Vizcaya
Tell us about your business in Vizcaya and we will propose a bespoke maintenance plan.