IT maintenance for businesses in Guipúzcoa

We manage the IT infrastructure of businesses in Guipúzcoa and País Vasco. Proactive monitoring, unlimited technical support and complete documentation of your technology estate.

Why outsource IT maintenance in Guipúzcoa?

The province of Guipúzcoa has more than 42,000 active businesses according to INE data (DIRCE 2025), of which 94% are micro-enterprises with fewer than 10 employees. Most cannot afford an in-house IT department, yet depend increasingly on technology to operate. A server failure, a ransomware attack or even a PC that will not start can halt business activity for hours.

Guipúzcoa es referente en industria avanzada con el modelo cooperativo de Mondragón como motor. La adopción de Industria 4.0 es alta en el sector industrial.

At IBERSYA we use professional tools to manage your infrastructure as if we were your IT department: Zabbix for 24/7 monitoring, Snipe-IT for asset inventory, Rustdesk for instant remote support and Freshdesk for ticketing and incident tracking. Everything documented, everything traceable. For companies operating in Spain, we also ensure compliance with the National Security Framework (ENS) where applicable.

0K+ Businesses in Guipúzcoa
94% Micro-enterprises
53% No employees

Sectors in Guipúzcoa that need professional IT maintenance

Sector de máquina-herramienta con necesidades de IoT y digitalización avanzada. Cooperativas industriales con ERP complejos. Alta exigencia en ciberseguridad industrial.

Máquina-herramienta
Cooperativismo (Mondragón)
Industria auxiliar
Gastronomía y turismo
Comercio
Energías renovables

Main business areas

Polígono de ZumarragaParque Tecnológico de San Sebastián (Miramon)Polígono de Itziar (Deba)Polígono Industrial de Beasain

Proactive maintenance in Guipúzcoa: prevent, not just repair

Most IT problems at businesses in Guipúzcoa can be prevented with proactive maintenance. We do not wait for something to fail — we monitor your infrastructure in real time, apply security updates, review disk health and backups, and detect anomalies before they become serious incidents.

  • Automatic Zabbix alerts for any anomaly
  • Scheduled security updates and patches
  • Periodic review of backups and recovery plans
  • Monthly reports on the status of your infrastructure
  • Average 70% reduction in incidents for businesses in País Vasco
Zabbix monitoring dashboard for businesses in Guipúzcoa

Immediate technical support for businesses in Guipúzcoa

From Valladolid we support businesses in Guipúzcoa with the same effectiveness as if we were next door. With Rustdesk we connect to your devices in seconds to resolve 85% of incidents without a site visit. For installations, audits or incidents requiring a physical presence, we travel to Guipúzcoa.

  • Instant remote support with Rustdesk (encrypted and secure)
  • Professional ticketing with Freshdesk and SLA tracking
  • Asset inventory with Snipe-IT — everything documented
  • Site visits to Guipúzcoa for physical interventions
  • Monday–Friday 09:00–18:00, 24/7 monitoring with alerts
IT asset inventory with Snipe-IT managed by IBERSYA

IT maintenance pricing in Guipúzcoa

No lock-in, no surprises. Plans designed to grow with your business.

Individual €50 /month + VAT
  • ✓ 1 workstation
  • ✓ 24/7 monitoring
  • ✓ Remote support
  • ✓ Freshdesk ticketing
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Most popular SME €100 /month + VAT
  • ✓ 2–5 workstations
  • ✓ 24/7 monitoring
  • ✓ Unlimited remote support
  • ✓ Snipe-IT inventory
  • ✓ Monthly reports
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Enterprise Bespoke personalised quote
  • ✓ Unlimited workstations
  • ✓ Guaranteed SLA
  • ✓ On-site visits
  • ✓ Server included
  • ✓ Everything above
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Frequently asked questions about IT maintenance in Guipúzcoa

How much does IT maintenance cost for a business in Guipúzcoa?
Our plans start from €50/month for one workstation, including 24/7 monitoring, unlimited remote support, Freshdesk ticketing and preventive maintenance. The final price depends on the number of workstations, servers and the complexity of your infrastructure. We provide personalised quotes for businesses in Guipúzcoa.
What does the IT maintenance service include?
It includes 24/7 monitoring with Zabbix, remote technical support with Rustdesk, incident management with Freshdesk, asset inventory with Snipe-IT, security updates, scheduled preventive maintenance, backup checks and monthly infrastructure status reports.
What is the response time for an incident?
Remote support is immediate during business hours — we connect to your device in minutes via Rustdesk. For on-site incidents in Guipúzcoa, we coordinate a visit based on urgency. Our office is in Valladolid.
Is support remote or on-site in Guipúzcoa?
Primarily remote with Rustdesk, which allows us to resolve 85% of incidents in minutes without a site visit. For Guipúzcoa, we coordinate on-site visits for installations, audits or incidents requiring physical intervention.
Is there a minimum number of workstations to sign up?
No. Our basic plan starts from 1 workstation at €50/month. We work with sole traders, micro-enterprises and SMEs of any size in Guipúzcoa. The unit cost decreases with more workstations.

Request your IT maintenance plan in Guipúzcoa

Tell us about your business in Guipúzcoa and we will propose a bespoke maintenance plan.

Phone 665 87 93 46
Hours Monday to Friday: 8:00 - 20:00
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