IT maintenance for businesses in Barcelona

We manage the IT infrastructure of businesses in Barcelona and Cataluña. Proactive monitoring, unlimited technical support and complete documentation of your technology estate.

Why outsource IT maintenance in Barcelona?

The province of Barcelona has more than 432,000 active businesses according to INE data (DIRCE 2025), of which 94% are micro-enterprises with fewer than 10 employees. Most cannot afford an in-house IT department, yet depend increasingly on technology to operate. A server failure, a ransomware attack or even a PC that will not start can halt business activity for hours.

Cataluña lidera la digitalización empresarial en España con un 78% de empresas con web y un 35% vendiendo online. Barcelona concentra el ecosistema startup más grande del sur de Europa.

At IBERSYA we use professional tools to manage your infrastructure as if we were your IT department: Zabbix for 24/7 monitoring, Snipe-IT for asset inventory, Rustdesk for instant remote support and Freshdesk for ticketing and incident tracking. Everything documented, everything traceable. For companies operating in Spain, we also ensure compliance with the National Security Framework (ENS) where applicable.

0K+ Businesses in Barcelona
94% Micro-enterprises
52% No employees

Sectors in Barcelona that need professional IT maintenance

Alta competencia en servicios IT. Empresas medianas en transición digital acelerada post-pandemia. Sector turístico con necesidades de digitalización estacional.

Tecnología e innovación
Turismo y hostelería
Industria farmacéutica
Comercio internacional
Logística portuaria
Diseño y creatividad

Main business areas

Zona FrancaPolígono de Cerdanyola22@ BarcelonaParque Tecnológico del Vallès

IT infrastructure of the business fabric of Barcelona: the most common failures

Each sector in Barcelona has a typical IT infrastructure with its own weak points. These are the most common failure patterns we encounter when auditing businesses in the province:

Tecnología e innovación (22@Barcelona, startups)

El distrito 22@ concentra más de 2.000 empresas tech y startups, configurando el ecosistema de innovación más grande del sur de Europa.

IT need: Ciberseguridad en arquitecturas cloud nativas, gestión de identidades (IAM), cumplimiento ISO 27001 y RGPD avanzado en entornos SaaS.

Industria farmacéutica (Clúster del Vallès)

Alrededor de 200 laboratorios y empresas farmacéuticas se concentran en el corredor del Vallès, haciendo de Cataluña la principal región farmacéutica de España.

IT need: Validación de sistemas informáticos (GAMP 5), ERP regulado con trazabilidad GMP y ciberseguridad en entornos regulados por EMA y AEMPS.

Logística portuaria (Zona Franca, Port de Barcelona)

El Port de Barcelona mueve más de 60 millones de toneladas anuales, con cerca de 1.000 empresas logísticas y operadoras en su área de influencia.

IT need: ERP con módulo WMS, integración EDI con navieras, ciberseguridad de infraestructura crítica portuaria y mantenimiento IT 24/7.

Key business organisations in Barcelona: Cambra de Comerç de Barcelona, Clúster TIC Catalunya (CETIC) and Barcelona Activa / Acció (Agència per la Competitivitat de l'Empresa).

Proactive maintenance in Barcelona: prevent, not just repair

Most IT problems at businesses in Barcelona can be prevented with proactive maintenance. We do not wait for something to fail — we monitor your infrastructure in real time, apply security updates, review disk health and backups, and detect anomalies before they become serious incidents.

  • Automatic Zabbix alerts for any anomaly
  • Scheduled security updates and patches
  • Periodic review of backups and recovery plans
  • Monthly reports on the status of your infrastructure
  • Average 70% reduction in incidents for businesses in Cataluña
Zabbix monitoring dashboard for businesses in Barcelona

Immediate technical support for businesses in Barcelona

From Valladolid we support businesses in Barcelona with the same effectiveness as if we were next door. With Rustdesk we connect to your devices in seconds to resolve 85% of incidents without a site visit. For installations, audits or incidents requiring a physical presence, we travel to Barcelona.

  • Instant remote support with Rustdesk (encrypted and secure)
  • Professional ticketing with Freshdesk and SLA tracking
  • Asset inventory with Snipe-IT — everything documented
  • Site visits to Barcelona for physical interventions
  • Monday–Friday 09:00–18:00, 24/7 monitoring with alerts
IT asset inventory with Snipe-IT managed by IBERSYA

IT maintenance pricing in Barcelona

No lock-in, no surprises. Plans designed to grow with your business.

Individual €50 /month + VAT
  • ✓ 1 workstation
  • ✓ 24/7 monitoring
  • ✓ Remote support
  • ✓ Freshdesk ticketing
Get started
Most popular SME €100 /month + VAT
  • ✓ 2–5 workstations
  • ✓ 24/7 monitoring
  • ✓ Unlimited remote support
  • ✓ Snipe-IT inventory
  • ✓ Monthly reports
Get started
Enterprise Bespoke personalised quote
  • ✓ Unlimited workstations
  • ✓ Guaranteed SLA
  • ✓ On-site visits
  • ✓ Server included
  • ✓ Everything above
Request quote

Frequently asked questions about IT maintenance in Barcelona

How much does IT maintenance cost for a business in Barcelona?
Our plans start from €50/month for one workstation, including 24/7 monitoring, unlimited remote support, Freshdesk ticketing and preventive maintenance. The final price depends on the number of workstations, servers and the complexity of your infrastructure. We provide personalised quotes for businesses in Barcelona.
What does the IT maintenance service include?
It includes 24/7 monitoring with Zabbix, remote technical support with Rustdesk, incident management with Freshdesk, asset inventory with Snipe-IT, security updates, scheduled preventive maintenance, backup checks and monthly infrastructure status reports.
What is the response time for an incident?
Remote support is immediate during business hours — we connect to your device in minutes via Rustdesk. For on-site incidents in Barcelona, we coordinate a visit based on urgency. Our office is in Valladolid.
Is support remote or on-site in Barcelona?
Primarily remote with Rustdesk, which allows us to resolve 85% of incidents in minutes without a site visit. For Barcelona, we coordinate on-site visits for installations, audits or incidents requiring physical intervention.
Is there a minimum number of workstations to sign up?
No. Our basic plan starts from 1 workstation at €50/month. We work with sole traders, micro-enterprises and SMEs of any size in Barcelona. The unit cost decreases with more workstations.

Request your IT maintenance plan in Barcelona

Tell us about your business in Barcelona and we will propose a bespoke maintenance plan.

Phone 665 87 93 46
Hours Monday to Friday: 8:00 - 20:00
We call you!
Shall we call you?

Leave your phone number and we will contact you within 1 hour.